What is Live at York Museum Gardens?

Live at York Museum Gardens is a series of live music events taking place within the grounds of the York Museum Gardens.  Please note, all events are standing events and seating will not be provided or permitted into the venue.
 

When are the events taking place?

Live at York Museum Gardens will take place 18-21 July 2024.
 

What are the age restrictions?

Live at York Musuem Gardens is a 14+ event.  Children under 14 years of age (aged 5-13) must be always accompanied by a parent or guardian (18 or over) and will need to purchase a full-price ticket.  Children under 5 are not permitted.   Live at York Museum Gardens does not accept any parental or supervisory duty of care of liability for any under 18’s on-site.
A check 25 age verification policy will be in operation for the sale or supply of alcohol. The Promoters reserve the right to refuse to serve alcohol to those that are intoxicated, or are likely to become intoxicated if further alcohol is served
 

What is the postcode pre-sale?

Residents with postcodes YO1, YO24, YO32 & YO30 are entitled to an exclusive 48-hour pre-sale ahead of tickets being released on general sale.
To purchase postcode pre-sale tickets please visit here -https://futuresound.seetickets.com/tour/shed-seven?pre=postcode
Customers with elegible post-code prefixes must enter their post-code when prompted, this must match the billing/postal address.

Where do I enter York Museum Gardens?
General admission ticket holders will be able to enter the event via the Museum St entrance only.  Customers with access tickets are able to enter via the Marygate entrace.

What items are prohibited?

Your safety at York Museum Gardens is paramount and we continuously liaise with the appropriate authorities to ensure robust security measures are in place.  In order to ensure this is a safe environment mandatory bag searches will be carried out and we may search you, your clothing or other items.

Several items are prohibited, these include but are not exhausted to:

·      Glass,

·      Alcohol,

·      Food & Drink – should you need to bring an item of food or drink with you due to medical or religious requirements, please contact the event organiser prior to arrival.

·      Large, professional cameras,

·      Recording equipment,

·      Chairs & foldout blankets,

·      Large sports umbrellas

·      Bags larger than A3 size (30cm x 42cm x 19cm)

For a full list of prohibited items please visit our terms & conditions.

Can I bring in a refillable water bottle?

Yes, refillable water bottles are permitted but they must be empty upon arrival. 
1 x 500ml unopened plastic bottle of water are also permitted.

Can I leave once I have entered?

No, pass-outs are not permitted.  Once you have left the site there will be no re-entry.

What time is last entry?

Last entry will be 15 minutes after the headliner takes to the stage.  Full stage times are released closer to the event.

What if it rains?

Live at York Musuem Gardens is an open-air event, please plan for the weather.  Small personal umbrellas are permitted but large golf umbrellas are not. 

Where do I park?  

We adivse where possible to use public transport, however, paid public parking will be available.  For more car parking information go to http://www.yorklive.info/.

Is York Museum Gardens Accessible by public transport?
York Museum Gardens is centrally located with many public transport links.
York Museum Gardens is located 0.6 miles from York Train Station.  There are several bus stops nearby York Museum Gardens, for more information visit www.itravelyork.info/buses. 
 

I am an access customer do you offer personal assistant tickets?

For full access information please click here.
 

Can I bring my own chair into the event?

No, customers are not permitted to bring their own chairs into the event.

I have an access enquiry, who do I speak to?
For access enquires please contact event organisers by emailing access@futuresoundgroup.com.

Please note, Live at York Museum Gardens is an outdoor greenfield site.  Attendees may need to travel across grassy terrain to access the viewing platforms and other areas of the event.  Should we experience rain in the run-up to the events or on the day of events the terrain could become muddy and harder to navigate, please come prepared for such conditions.

I have a general enquiry about the event, who do I contact?
For general enquiries please contact event organisers by email info@futuresoundgroup.com.