​Essential Information

Live at York Museum Gardens is a series of live events taking place within the grounds of the York Museum Gardens.  Please note, all events are standing events and seating will not be provided or permitted into the venue.

Times
Please check individual show listings for entry times.   Last entry will be 15 minutes after the headliner takes to the stage.  Full stage times are released closer to the event.

Age Restrictions 
Children under 14 years of age (aged 5-13) must be always accompanied by a parent or guardian (18 or over) and will need to purchase a full-price ticket.  Children under 5 are not permitted.  Live at York Museum Gardens does not accept any parental or supervisory duty of care of liability for any under 18’s on-site.
A check 25 age verification policy will be in operation for the sale or supply of alcohol. The promoters reserve the right to refuse to serve alcohol to those that are intoxicated, or are likely to become intoxicated if further alcohol is served

Prohibited Items
Your safety at York Museum Gardens is paramount and we continuously liaise with the appropriate authorities to ensure robust security measures are in place.  In order to ensure this is a safe environment mandatory bag searches will be carried out and we may search you, your clothing or other items.

Several items are prohibited, these include but are not exhausted to:

·      Glass,

·      Alcohol,

·      Food & Drink* 

·      Large, professional cameras,

·      Large sports umbrellas (small, handbag sized umbrellas are permitted), 

·      Recording equipment,

·      Chairs & foldout blankets,

·      Large sports umbrellas

·      Bags larger than A3 size (30cm x 42cm x 19cm)

* Should you need to bring an item of food or drink with you due to medical or religious requirements, please contact the event organiser prior to arrival.

For a full list of prohibited items please visit our terms & conditions here. ​

 

 

Ticket Information 
Postcode pre-sale 

Residents with postcodes YO1 | YO10 | YO19 | YO23 | YO24 | YO26 | YO30 | YO31 | YO32 are entitled to an exclusive 48-hour pre-sale ahead of tickets being released on general sale.

Postcode presale tickets must be purchased through the 'postcode presale link'. 

Step 1 > Click the 'events' section on our website.

Step 2 > Click the 'Buy postcode presale' link for the relevant show you wish to purchase. 

Step 3 > Enter the first part of your postcode (YO1) into the 'use code' box.

Step 4 > Select your choice of ticket type and proceed to purchase. 

Please note, the first part of your postcode must match the billing address used at time of purchase. 
 

Ticket Types 

General Admission Standing Ticket
Includes general admission to the venue. 

Premium Admission Standing Ticket
include: 

• Dedicated Premium Entrance (please note all premium and general admission entrances open at the same time)

• Premium Viewing Area with standing viewing platform (Subject to Capacity)

• Premium Hang Out Area (does not have view of stage)

• Premium Flushing Toilets

• Premium Bar

 
This a standing venue and no camping chairs, rugs, stools or other furniture will be permitted within the venue

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Re-entry
Please be aware there is no readmission after entry.  

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Ticket enquiries 

If you have any ticket related questions, please contact See Tickets via the See Tickets Contact Page.

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Terms & Conditions 

To view the event’s terms & conditions please visit this page.

Accessibility
For full access information please visit this page.

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​​On The Day Facilities ​​

Food & Drink 

Food and drink may not be brought into the event. However, a wide range of food and drink options will be available inside, catering to all dietary requirements.

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Customers are permitted to bring one empty refillable plastic water bottle (up to 500ml in size), which can be refilled at designated points. Alternatively, customers may bring one unopened plastic water bottle (up to 500ml) into the event.

Should you need to bring an item of food or drink with you due to medical or religious requirements, please email access@futuresoundgroup.com prior to arrival to arrange.

 

Seating

All music events are standing only, customers are not permitted to bring their own chairs into the event.  

Weather 

Live at York Museum Gardens is an open-air event, so please plan for the forecasted weather.  Small personal, handbag sized umbrellas are permitted but large sporting umbrellas are not. 

 

 

Travel 

York Museum Gardens is centrally located with many public transport links, we advise where possible to use public transport.

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By car
Public parking is available within proximity to the event.  For more car parking information please visit here. 

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By train
York Museum Gardens is located 0.6 miles from York Train Station. 

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By bus
There are several bus stops nearby York Museum Gardens, for more information visit.